Client Complaints

The Complaint Handling Procedure

PT Peak Sekuritas Indonesia

Client Complaints Diagram

Complaint Resolution:

  • Verbal: no more than five working days since the complaint received
  • Written: no more than ten working days since the complaint received
  • *or can be extended by ten working days if under certain conditions.

Client Complaint Report

PT Peak Sekuritas Indonesia

Year Resolved Unresolved
2023 0 0
2022 0 0
2021 0 0
2020 0 0
2019 0 0